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Approche client et ventes (domaine financier) | Administration

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Approche client et ventes (domaine financier)

ADM-035-TP

Formation conjointement offerte par l'École d'entrepreneuriat de Québec.

Description

Cette formation permet de reconnaître l’importance de l’approche client, d’utiliser des techniques de prise de contact avec la clientèle et d'apprendre les 5 étapes de la vente. Cette formation est adaptée pour le domaine financier.

  • Prospection
  • Conversion
  • Livraison
  • Rétention
  • Fidélisation

 Le but est de pouvoir :

  • Identifier les techniques de l'approche client
  • Utiliser des techniques de communication
  • Appliquer différentes techniques de vente comme par exemple :
    • Écoute active
    • Empathie
    • Reformulation
    • Type de questions
    • Proposition de solution avec une approche personnalisée
    • Référencement

L’objectif global de cette formation est de vous permettre d’améliorer votre efficacité dans vos approches clients et ainsi augmenter vos ventes.

 

 

Compétences visées

  • Reconnaître l’importance de l’approche client
  • Utiliser des techniques de prise de contact avec la clientèle
  • Utiliser des techniques de vente

Horaire et coûts


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Info alerte

J'aimerais recevoir un avis par courriel lors de la prochaine période d'inscription pour Approche client et ventes (domaine financier) (ADM-035-TP)

  • Cours à temps partiel
    Logo SOFEDUCCertification : SOFEDUC. Attestation de réussite avec émission de 1.5 UEC ?
  • Durée: 15 heures
  • Emplacement: En classe
  • Coût : 172,50 $ + tx
  • Tarif réduit financé par Services Québec: 28 $ + tx
  • Début de la prochaine cohorte : À venir.
  • Horaire: De soir

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